CenturyLink + Reverse DNS

If you have CenturyLink’s residential service, have leased static IPs, and are struggling to configure reverse DNS, hopefully this post can save you some time.


You’ve probably found CenturyLink’s static IP tool. You’ve clicked the Reverse link, but you keep seeing this error:

Sorry. We could not retrieve your DNS records. Please try again later.

Technical support can help, but there are some pitfalls.

Here’s what you do:

This was painful and took ~ 3 hours on the phone over several days. But, being able to lease a block of static IPs on residential service is pretty cool. I can’t believe they even sell this.

Discussion and feedback